Thank you for using NovaPlay.
NovaPlay is operated and managed by Shyam Lal ("NovaPlay", "we", "our", or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
This Privacy Policy explains how we collect, use, store, process, and protect your information when you access and use the NovaPlay mobile application, website, and related services (collectively referred to as the "Services").
By using NovaPlay, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
1. Account Information
When you create or use a NovaPlay account, we may collect:
- Email address
- Username
- Profile information provided by you
- Login credentials
Purpose: We collect this information to create and manage your account, verify your identity, protect account security, provide customer support, and enable access to NovaPlay services.
2. Content Information
NovaPlay allows users to upload, store, and manage video content.
We may collect:
- Uploaded videos
- Video titles
- Video descriptions
- Video thumbnails
- Upload date and time
- Content metadata
Purpose: We use this information to store your content, display your content, manage platform operations, enable access to your uploaded videos, and improve service functionality.
3. Usage Information
We may collect information regarding your use of NovaPlay, including:
- Videos viewed
- Search activities
- User interactions
- Login activities
- Feature usage information
Purpose: We use this information to improve NovaPlay services, diagnose technical problems, enhance user experience, and protect the platform from abuse.
4. Device Information
We may collect:
- Device type
- Device model
- Operating system version
- IP address
- Device identifiers
- Browser information (if applicable)
- Network information
Purpose: We use this information to maintain platform security, detect fraudulent activities, improve service performance, and troubleshoot technical issues.
How We Use Information
We may use collected information to:
- Operate NovaPlay services
- Provide customer support
- Maintain platform security
- Improve user experience
- Monitor system performance
- Prevent abuse and unauthorized access
- Comply with legal obligations
Information Sharing
We do not sell your personal information.
We may share information only under the following circumstances:
- Legal Compliance: If required by law, court order, government request, or applicable regulations.
- Security and Protection: To protect user safety, protect NovaPlay services, prevent fraud and abuse, and enforce our policies and legal rights.
- Service Providers: We may use trusted third-party infrastructure providers and technical service providers to operate NovaPlay. Such providers may process information only as necessary to perform services on our behalf and are required to protect your information.
Data Storage
Your information may be stored and processed on secure servers operated directly by us or by trusted infrastructure providers.
We retain information only for as long as necessary to provide services, maintain platform functionality, meet legal obligations, resolve disputes, and protect our legal rights.
Data Security
We implement reasonable security measures to protect your information, including access controls, server security measures, monitoring systems, and security procedures.
While we strive to protect your information, no method of electronic storage or transmission over the Internet is completely secure. Therefore, we cannot guarantee absolute security.
Account Deletion & Data Purge (Google Compliant)
You may request deletion of your NovaPlay account at any time.
After verification of account ownership, we will process account deletion requests within a reasonable period unless retention is required by law.
Please note: Some information may remain in backups temporarily; certain information may be retained if required by applicable laws; and deleted accounts may not be recoverable.
INITIATE ACCOUNT PURGE
Your Rights
Subject to applicable laws, you may have the right to access your personal information, correct inaccurate information, request deletion of your information, request a copy of your information, and withdraw consent where applicable. To exercise these rights, please contact us.
Children's Privacy
NovaPlay is not intended for children under the age required by applicable laws. We do not knowingly collect personal information from children without appropriate legal authorization. If we become aware that such information has been collected, we will take reasonable steps to remove it.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within NovaPlay or on our website. Your continued use of NovaPlay after updates become effective constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or NovaPlay services, please contact:
Shyam Lal
Email: novaplayhelp@gmail.com
